Company Name: Vista Protect Plus
Policy Title: Privacy Policy for Antivirus Software

1. Introduction

Vista Protect Plus (“we”, “our”, or “us”) is committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our antivirus software and related services. Please read this Privacy Policy carefully to understand our practices regarding your personal data.

2. Information We Collect

2.1 Personal Information: We may collect personal information that you provide to us directly, such as:

• Contact Information: Name, email address, phone number, and physical address.
• Account Information: Username, password, and account settings.
• Payment Information: Credit card details and billing information for purchasing our products and services.

2.2 Technical Information: We collect technical information about your devices and usage of our software, including:

• Device Information: Device type, operating system, hardware specifications, and unique device identifiers.
• Usage Data: Log files, IP addresses, browser type, language settings, and interactions with our software.
• Security Data: Information about detected threats, malware samples, and files quarantined by our software.

2.3 Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect data about your use of our website and software, such as:

• Usage Patterns: Pages viewed, time spent on our website, and navigation paths.
• Preferences: Language preferences, login information, and personalization settings.

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Providing and Improving Services:

• To deliver and maintain our antivirus software and services.
• To process transactions and manage billing.
• To improve the functionality, performance, and user experience of our software.

3.2 Security and Protection:

• To detect, prevent, and respond to security incidents and threats.
• To perform security analysis and threat intelligence.
• To protect against unauthorized access, fraud, and abuse.

3.3 Communication:

• To send you important updates, security alerts, and technical notices.
• To respond to your inquiries, support requests, and feedback.
• To provide you with marketing and promotional materials, if you have opted in.

3.4 Legal Compliance:

• To comply with legal obligations and regulatory requirements.
• To enforce our terms of service and other agreements.
• To protect our rights, privacy, safety, or property, and that of our users and the public.

4. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

4.1 Service Providers:

• We may share your information with third-party service providers who perform services on our behalf, such as payment processing, customer support, and data analysis.

4.2 Legal Requirements:

• We may disclose your information to comply with legal processes, such as subpoenas, court orders, or regulatory requests.
• To protect our legal rights, enforce our terms of service, or ensure the safety of our users.

4.3 Business Transfers:

• In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, firewalls, access controls, and regular security assessments.

6. Data Retention

We retain your information for as long as necessary to full fill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights and Choices

7.1 Access and Correction:

• You have the right to access and update your personal information. You can review and edit your information by logging into your account or contacting us directly.

7.2 Data Portability:

• You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

7.3 Deletion:

• You have the right to request the deletion of your personal information, subject to certain legal exceptions.

7.4 Opt-Out:

• You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own, where data protection laws may differ. We take appropriate measures to ensure that your information remains protected in accordance with this Privacy Policy.

9. Children’s Privacy

Our antivirus software and services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date. Your continued use of our software and services after the changes take effect constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Vista Protect Plus

info@vistaprotectplus.com
Call us: +66992284264