Your privacy is important to us. Learn how we collect, use, and protect your personal information
Last Updated: September 23, 2025
We collect several types of information to provide and improve our services to you. We may collect personally identifiable information that you voluntarily provide to us when you request a quote or apply for insurance coverage, create an account on our website, contact us for customer support, subscribe to our newsletter or marketing communications, or participate in surveys or promotions. This information may include your name, email address, phone number, mailing address, date of birth, social security number, payment information, and property details. We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We also use cookies, web beacons, and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and deliver personalized content and advertisements.
We use the information we collect for various purposes, including processing your insurance applications and policy administration, providing customer service and responding to your inquiries, sending you important updates about your policy and account, improving our website functionality and user experience, conducting fraud prevention and security monitoring, complying with legal obligations and regulatory requirements, sending marketing communications with your consent, and analyzing trends and conducting research to improve our services.
We may share your personal information in the following circumstances. We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, customer service, and marketing assistance. These providers are contractually obligated to protect your information and use it only for the purposes we specify. We may share your information with insurance carriers and underwriters to process your applications and manage your policies. We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court order or subpoena. In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of sensitive data during transmission using SSL/TLS technology, secure data storage with access controls and authentication, regular security assessments and vulnerability testing, employee training on data protection and privacy practices, and incident response procedures to address potential data breaches. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your information.
Depending on your location, you may have certain rights regarding your personal information. You can request a copy of the personal information we hold about you. You can request that we correct any inaccurate or incomplete information. You can request that we delete your personal information, subject to certain exceptions. You can opt out of receiving marketing communications from us at any time. You can request that we provide your information in a structured, machine-readable format. You can object to our processing of your personal information in certain circumstances. To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, and share, and the right to request deletion of your personal information. You also have the right to opt out of the sale of your personal information, though Vista Protect Plus does not sell personal information.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: [email protected]
Phone: +1 (504) 203-6497
Address: 650 Poydras Street New Orleans LA 70130